1 Message

Fri, Dec 17, 2021 6:12 PM


Will Serve Letter for New Apartment Complex


I need a Will Serve Letter / Utility Availability letter for an apartment complex that's in the process of being built in Minnesota. The letter will need to state that Comcast will serve Internet and Cable services to the apartment complex once it's up and running. 



Official Employee


967 Messages

1 year ago

Hey there! I'd be happy to submit a serviceability ticket for you and get a will serve letter sent. Please feel free to send us a DM with your name, complex name, and address. 


• Click "Sign In" if necessary

• Click the "Direct Messaging" icon or https://comca.st/3iVtu1B

• Click the "New message" (pencil and paper) icon

• The "To:" line prompts you to "Type the name of a person", but don't do that.

Instead, type "Xfinity Support" there. As you are typing a drop-down list appears.

• Select "Xfinity Support" from the list. An "Xfinity Support" graphic replaces the "To:" line.

• Type your message in the text area near the bottom of the window

• Press Enter or tap the > icon to send it any of those platforms will be able to assist. :)

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