1 Message
Will I get an email confirming successful enrollment in the seasonal convenience plan?
enrolled in seasonal convenience plan today and hit submit button but no confirmation it actually went through successfully. Will I get an email stating this with information on the plan chosen i.e dates enrolled???? Tried xfinity assistant and that was a futile torturous experience hence my question to the forum now.
EG
Expert
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110K Messages
7 months ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityDilary
Official Employee
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2.1K Messages
7 months ago
To send a Direct Message:
Click "Sign In" if necessary
• Click the "Direct Messaging chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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