Visitor

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1 Message

09/26/2026 4:23 PM

WiFi

My WiFi haven’t been connected and they trying to charge me for service u haven’t used 

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Official Employee

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1K Messages

6 hours ago

Thanks for joining us here in the community forums, user_9s6a9c! I'm sorry to hear you've been charged for a service without receiving it yet. For clarification, have you opened an account and still waiting to receive equipment or an installation, or have your services been out for a period of time?

 

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