Visitor

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2 Messages

Tuesday, December 30th, 2025 5:48 PM

Wifi

I paid $10 for 30 days and it's not working no matter what I do. It keeps saying my account isn't active

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Official Employee

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2.2K Messages

18 hours ago

 

user_7dlvwl, Thanks so much for reaching out to Xfinity Support. It sounds like this was a prepaid plan. Let me know a few more details so we can help. 

 

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