Visitor
•
1 Message
Wifi
I am needing to speak to a live agent FAST!! I’ve upgraded my internet package to get my service back online and it hasn’t done [Edited: Language] except take my money! Also your tag options below don’t even work may wanna remove it !
XfinityBenjaminM
Official Employee
•
2.1K Messages
2 months ago
Hello! Thank you for reaching out to us here on our Community Forum. We'll be happy to help you. Please send a Direct Message with your full name and address. Here are instructions on how to send a DM in case you need them:
Click "Sign In" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
0
0