1 Message
Wifi
I’ve been without wifi since Hurricane Helene. I’ve been given several restoration dates / times which were all [Edited: "Language"]. I’ve called customer service and just been given the run around. My area has service restored but my wifi is still out. No one is giving me any direct answers. I’ve been out of work going on 3 weeks due to no wifi. [Edited: "Language"]!
XfinityLinda
Official Employee
•
1.4K Messages
2 months ago
Thank you for connecting with us here in our community, @user_l95p2e, about the service interruption. We apologize for the continued issues. You have the right team for assistance with your service. We'll need to pull up your account, so we may be able to check on this for you. Please send us a Direct Message with your full name, and complete service address. We look forward to your reply.
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