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Friday, October 11th, 2024 5:47 AM

WiFi

I need my WiFi in my new home 

Official Employee

 • 

1.1K Messages

8 days ago

Good morning user_d8ncjs! Thank you so much for reaching out to us on our Xfinity Forums, we would love to help out with connecting your new home. Thanks for considering us for your services and congratulations on your new home! I'm sure with buying a new home and moving things can be a bit hectic. I will do everything I can to help make setting up your home Wi-Fi as smooth as possible. Have you ever used Xfinity for your services before? If so, we may be able to transfer your services for a quicker setup. 

Please send us a direct message with your name and address. From there we will check to make sure your new home is within our service area and set up the services that will work best for your home. We look forward to helping out! 

To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a live chat. 
Click "Sign In" if necessary
Click the "direct messaging" icon or https://comca.st/3J0ir1l
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it

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