1 Message

Wednesday, January 31st, 2024 9:35 AM

Closed

Wifi

I purchased wifi hotspot can't use it can I get a refund 

Oldest First
Selected Oldest First

Expert

 • 

117.3K Messages

2 years ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Retired Employee

 • 

729 Messages

2 years ago

@user_h67w5b
Thanks for taking the time to contact XFINITY over our forums page for help with the NOW WiFI Pass. This is not the experience we like to hear and want to ensure you're able to get in touch with an awesome Now WiFi Pass expert to help get this resolved. When signing up for this service, you receive a confirmation email with a dedicated customer service number on the email receipt upon purchase. You can call the NOW Wi-Fi team at 855-216-8902 for help with your request. Thank you 

forum icon

New to the Community?

Start Here