Hello, @user_38s717 thank you for reaching out over Xfinity Forums for support. You've contacted the right place for support, and want to look into the NOW TV concern further. Checking the NOW TV overview document does show if you ever don't have time to reach out to use you can try some self-help troubleshooting with the Xfinity App: https://www.xfinity.com/support/articles/now-tv-overview
- Are you receiving any error messages when trying to log in? - What is the TV model your using? - Are you using the Xfinity Stream App on the TV, or trying to log at the stream site itself: https://www.xfinity.com/stream/ ?
XfinityJustinC
Official Employee
•
1.8K Messages
4 hours ago
Hello, @user_38s717 thank you for reaching out over Xfinity Forums for support. You've contacted the right place for support, and want to look into the NOW TV concern further. Checking the NOW TV overview document does show if you ever don't have time to reach out to use you can try some self-help troubleshooting with the Xfinity App: https://www.xfinity.com/support/articles/now-tv-overview
- Are you receiving any error messages when trying to log in?
- What is the TV model your using?
- Are you using the Xfinity Stream App on the TV, or trying to log at the stream site itself: https://www.xfinity.com/stream/ ?
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