Visitor
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1 Message
Wifi speeds
I am paying 75 dollars a month for 1 gigabyte download speed internet. However I receive 2 Mgps to 20 Mbps on the normal. This is ridiculous with only 5 devices connected and only 1 downloading something.
Visitor
•
1 Message
I am paying 75 dollars a month for 1 gigabyte download speed internet. However I receive 2 Mgps to 20 Mbps on the normal. This is ridiculous with only 5 devices connected and only 1 downloading something.
XfinityJohnG
Official Employee
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2.1K Messages
4 hours ago
Thank you for reaching out to our team here. I will be happy to look into any speed issues on your service from here for you. Have you run through any troubleshooting steps on your Xfinity app and checked the speed to the gateway through that?
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