Hey there, user_apbc0a! The Xfinity app then takes you through the necessary steps to set up your gateway and to start receiving Xfinity Internet and/or Xfinity Voice service. The Xfinity app then takes you through the necessary steps to set up your gateway and to start receiving Xfinity Internet and/or Xfinity Voice service here. Our team would be happy to help too. Please send a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us: • Click "Sign In" if necessary • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list • Type your message in the text area near the bottom of the window • Press Enter to send your message
XfinityThomasA
Official Employee
•
2.3K Messages
7 days ago
Hey there, user_apbc0a! The Xfinity app then takes you through the necessary steps to set up your gateway and to start receiving Xfinity Internet and/or Xfinity Voice service. The Xfinity app then takes you through the necessary steps to set up your gateway and to start receiving Xfinity Internet and/or Xfinity Voice service here. Our team would be happy to help too. Please send a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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