Visitor

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1 Message

Tuesday, February 24th, 2026 7:18 PM

WIFI service

I want to cancel my WIFI service immediately

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Official Employee

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2.6K Messages

4 hours ago

user_zlse4e Was there something happening with the connection? We would never want to lose a valued member of the Xfinity family. Our team is here to help. 

Visitor

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3 Messages

I want to change my WiFi network name.

Official Employee

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2K Messages

 

user_uj19jn Hello, to change your Xfinity WiFi network name (SSID), open the Xfinity app, select the WiFi tab, tap WiFi details, then choose Edit WiFi settings to update your network name and password. I hope this helps!

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

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3 Messages

@user_uj19jn​ Please respond to my issue above. It is of the utmost importance.

Visitor

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3 Messages

How do I change my WiFi network name? Please respond as soon as you can. It is of the utmost importance.

Official Employee

 • 

2K Messages

 

user_uj19jn To change your Xfinity WiFi network name (SSID), open the Xfinity app, select the WiFi tab, tap WiFi details, then choose Edit WiFi settings to update your network name and password.

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
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