Why tell a customer the pods are free with their account (plan/package). If the customer has to call over and over, to hear we cant do that from here, you must click your email.
Yes I click that link, let it do all the verifing, checking, adding to account and then a blank page.
Call back explain to another support agent and hear the same thing, tell them the same issue, just to be blown off again, telling me to click a link that does not work.
Best part, all of them told me just to buy the pods so i have them on my account.
if this does not belong here then forward to someone who can help or just delete