Visitor
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1 Message
Wifi plan
I have a plan for 400mbps but I don't get 400, not even 300… but barely 80… this is so unfair…
Visitor
•
1 Message
I have a plan for 400mbps but I don't get 400, not even 300… but barely 80… this is so unfair…
XfinityNatalie
Official Employee
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110 Messages
2 days ago
Hello user_55ov29! Thanks for reaching out to our XFINITY Community Forum. I can understand where your frustration is coming from due to not having a stable speed connection as I work from home too and depend greatly on high speed Internet. Rest assured, you have reached the right team to assist you with this matter! Could you please run an XFINITY Speed test by connecting your modem hardwired with an ethernet cord to your PC? Please provide the screenshot results here once completed.
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