@user_u59rs4 Thank you for reaching out to our team on Forums. I am sorry to hear that you're also experiencing issues with the NOW WiFi Pass. NOW Wi-Fi has a dedicated that supports the product. The direct contact information can only be pulled up on your confirmation email. Please refer to the original confirmation email you received to get the contact details so the NOW customer service team can assist you.
I'm sorry to hear that your phone crashed @user_fe67sq. Are you able to try accessing your email from an alternate device?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
Charged twice for Xfinity mywifipass not 10 [Edit: Language] why you guys offer 10 then charge twice deserve reimbursement or perhaps to cover 2 months for charging my extra month. [Edit: All Caps]
user_pnvx5r Thanks for reaching out! NOW WiFi Pass is for non-Xfinity Internet customers only and provides 30-day access to the NOW WiFi hotspot network for $10. You can reach the NOW WiFi support team here.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
Official Solution
XfinityTony
Official Employee
•
1.2K Messages
5 months ago
@user_u59rs4 Thank you for reaching out to our team on Forums. I am sorry to hear that you're also experiencing issues with the NOW WiFi Pass. NOW Wi-Fi has a dedicated that supports the product. The direct contact information can only be pulled up on your confirmation email. Please refer to the original confirmation email you received to get the contact details so the NOW customer service team can assist you.
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user_pnvx5r
2 Messages
18 days ago
Charged twice for Xfinity mywifipass not 10 [Edit: Language] why you guys offer 10 then charge twice deserve reimbursement or perhaps to cover 2 months for charging my extra month. [Edit: All Caps]
(edited)
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