Greetings, @user_rcqu47! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum. I'm sorry to hear you're having issues with your network, but you have definitely come to the right place for assistance.
Can you tell me a little more about what's happening? Are you having issues with the Wi-Fi signal from your modem, or is this happening on a public Xfinity Wi-Fi hotspot? Are you getting any error messages when you try to connect, or is the signal just missing right now?
XfinityJamesC
Official Employee
•
2.1K Messages
15 days ago
Greetings, @user_rcqu47! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum. I'm sorry to hear you're having issues with your network, but you have definitely come to the right place for assistance.
Can you tell me a little more about what's happening? Are you having issues with the Wi-Fi signal from your modem, or is this happening on a public Xfinity Wi-Fi hotspot? Are you getting any error messages when you try to connect, or is the signal just missing right now?
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