Visitor
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5 Messages
Wifi pass not working. Again.
This is a repeated issue. Tech support is garbage and pretends they'll fix it then don't. I've contacted them five times today. Save yourself tbe 10 bucks, cause when it messes up, and it will 100 percent happen, they won't fix it.
EG
Expert
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116.3K Messages
13 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityKam
Official Employee
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52 Messages
13 hours ago
Hello @user_bfnxzb Thank you so much for taking the time to post about the Wifi Pass. I do understand you've reached out in regard to this already. With the NOW services of any kind (NOW Internet, NOW TV, NOW Mobile and the NOW Wi-Fi pass), they are typically not handled by our normal support system. Considering this, we do not have access to assist with these services when you reach out using the normal support options. For assistance with any of the NOW products, you will need to use our Xfinity Assistant. Our agents will do what they can to help with this: Chat.
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user_bfnxzb
Visitor
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5 Messages
12 hours ago
Constant disconnects, virtually unusable speeds. Can't stream TV. Cant do schoolwork. Can't play Xbox. Been told bh gour separate people they'd "make sure it got fixed within 40 minutes". This is day 4.
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user_bfnxzb
Visitor
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5 Messages
4 hours ago
So, just no help then? The phone numbers are all useless ai bullcrap, so is the chat. You can't get a human at xfinity to help you period. I swear to christ, ill never use xfinity again after I move. I wouldn't recommend them to someone I hate.
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