wifi out for a week

user_bz8zgs Hello and thank you for taking the time to reach out to us here on our Xfinity Forums. I am sorry to hear that your services have been out for a week. It definitely isn't the experience we want and I would be just as frustrated. I'm happy to look into this further, please send us a DM to Xfinity Support with your full name and address to get started.

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