user_i9njcl Hi there! Glad you reached out for assistance, have you tried resetting your equipment by unpluging the power and coax connection for 10-15 seconds then turning it back on?
I recommend our amazing Xfinity app for general trouble shooting support, this will guide you through some of our common issues. Here is a link with more details https://www.xfinity.com/support/articles/internet-connectivity-troubleshooting.
XfinitySheila
Official Employee
•
1.1K Messages
3 months ago
I recommend our amazing Xfinity app for general trouble shooting support, this will guide you through some of our common issues. Here is a link with more details https://www.xfinity.com/support/articles/internet-connectivity-troubleshooting.
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