WiFi Network Problem

The WiFi network box has everything blinking normally but the online option that usually blinks for some reason is not blinking, and the WiFi network is just not functioning. And I can still connect to the WiFi on my phone but it gives me a notification telling me that my WiFi is not connected to the internet 

Thank you for further clarifying what is happening, user_g8yxc3. I need to ask a couple more questions to further narrow this down. Is the power light for the modem solid or blinking? Is the power light white or another color such as amber or green? 

Is the modem the WiFi box if it is, yes it is the power light is solid and is white.

All of that sounds good, user_g8yxc3! Let's take a look at your account from here so we can run some tests.

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