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user_8kzxi0
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Visitor

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2 Messages

Sunday, July 13th, 2025 11:35 PM

Wifi modem delivery

I got a notification that my modem was delivered but I never reviewed it. Can u please help me?

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1 day ago

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XfinityMarshante

Official Employee

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238 Messages

1 day ago

Hello @user_8kzxi0, Thank you for taking the time to leave a post. Sorry to hear that you have not received your modem. Have you by chance contacted the delivery company that delivered it? 

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user_8kzxi0

Visitor

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2 Messages

1 day ago

It doesn't say who delivered it it simply said that my xfinity wifi router was delivered at 530 on Thursday 

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XfinityMarshante

Official Employee

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238 Messages

Thank you @user_8kzxi0, do you have the email that was sent that included your tracking number? 

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