1 Message
WiFi issues
I have been paying a fee every month for a fine because of an over usage of data. I thought I was paying for unlimited data but I didn’t know I did not have unlimited.
1 Message
I have been paying a fee every month for a fine because of an over usage of data. I thought I was paying for unlimited data but I didn’t know I did not have unlimited.
XfinityKei
Official Employee
•
1.1K Messages
1 day ago
@user_xtdete I have unlimited, and I love it. I can help you add it to your account as well to prevent those overages. Can you please direct message me your first and last name along with your full service address so that I can assist
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message.
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