Visitor

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1 Message

Sunday, December 21st, 2025 3:47 PM

WiFi isn’t connecting

My WiFi box through boost mobile isn’t working paid phone bill still not connecting so I can have internet 

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Official Employee

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3.9K Messages

2 months ago

 

Mickey_ Thank you for taking the time to reach out to us here on our Xfinity Forums. Just to clarify, you mentioned a Wi-Fi box through Boost Mobile, were you looking to set up Xfinity services?

 

Visitor

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1 Message

I need help connecting a box that I just received to upgrade my current system with Wi-Fi

Official Employee

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3.2K Messages

Hello, @user_f56jcu we can help, but more detail is needed. Are you referring to a Xfinity gateway, TV box, third-party modem, or router? Describe the problem you are running into connecting the device? 

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