Visitor
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1 Message
wifi extender
I received a note about a free wifi extender, but the link doesn't work when I try the click path. I have been unable to speak with any human at Xfinity, so I'm resorting to this. Wildly frustrating. Can someone help me?
EG
Expert
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113K Messages
3 days ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityMarcus
Official Employee
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1.8K Messages
3 days ago
user_i8zdw2 thank you for using the Xfinity Community Forums page to reach out today. I would be happy to assist you with your options for obtaining a wireless extender as well. They are great devices to improve service in your home, so let's dive into your account together and see what we can do. Can you send me a direct message with your full name and complete service address to get started?
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Messaging" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message.
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