WiFi Evaluation Link

Hello @user_14ad19! Thanks for posting to our forums. The evaluation emails are automated, we cannot force send a new link by request. Once the Xfinity xFi service and gateway are activated, the 14-day evaluation will begin.

After the Whole Home evaluation is complete, the results are sent to the primary email address on file. Depending on the results, you’ll receive one of two emails indicating:

• Our results show that your WiFi is providing reliable coverage where you use it most.

Or

• Your most recent review shows that your WiFi coverage may benefit from an xFi Pod, available to you at no additional cost. This email will include a link to order an xFi Pod; once completed, the xFi Pod will arrive within five to seven business days.

Six-Month Check-up

If you are not recommended for an xFi Pod, you’ll receive another evaluation in six months. Depending on the results of the second evaluation, you’ll receive one of two emails indicating:

• Your coverage is still looking great!

Or

• Your most recent review shows that your WiFi coverage may benefit from an xFi Pod, available to you at no extra cost. This email will include a link to order an xFi Pod at no additional cost.