4 Messages
WiFi deal
I was told I can get a free WiFi upgrade to 800mbs for the same $50 a month I’m paying because fiber is offered in my area for the same price with gig speeds, if not I will leave Xfinity and switch I’ve been with you guys for 5 years.
XfinityVianney
Official Employee
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2.1K Messages
1 year ago
Thank you for reaching out and creating a new post. If you are a primary user or manager on the account, you can search for available offers using the Xfinity App. The plan builder makes the process easy. With that said, I can help you here as well. I can't guarantee any spefici price until I review the options available.
I ask that you reach out privately, so we can cover the details of your account. You can start by clicking the chat icon located in the top right corner of your forums page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.
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XfinityThomasC
Official Employee
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2.5K Messages
1 year ago
@user_ryj9k7 We want to thank you for reaching out on the Community Forum for support with your bill. We are glad we were able to discuss your issue. Never hesitate to create another public post for any of your future account and service needs!
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