Visitor

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2 Messages

11/01/2026 12:16 AM

WiFi cut off too early

I talked to someone today to cancel service however I needed the service up until November 9th. After hanging up the WiFi/internet was no longer working. I need it restored until November 9. Thank you

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Expert

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122.7K Messages

20 hours ago

Moved here.

Official Employee

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3.3K Messages

11 hours ago

funkiejunkie 

Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.

To send a Direct message:
Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "Start New Conversation" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.

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