wifi connection

Trying to get a hold of a rep is impossible. Super frustrating to be paying a service that is not working.

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XfinityQue

Official Employee

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570 Messages

9 hours ago

user_1l7wvp, hello there and thanks for reaching out. I apologize that you are experiencing that. We are here to help. What part of your service is not working?

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user_1l7wvp

Visitor

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2 Messages

Just mentioned WiFi isn’t working.

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9 hours ago

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XfinityJohnG

Official Employee

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2.6K Messages

Okay, are you seeing any known issue on the Xfinity app? Are you getting any type of error message when you are attempting to connect with your network?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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8 hours ago

0

Customer Service

user_1l7wvp

wifi connection

XfinityQue

user_1l7wvp

XfinityJohnG

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