Hey there user_af7119, thanks for reaching out here on the community forums! I'm sorry that your service completely went out on you. Have you checked the status map to see if it's related to a service interruption in the area? This is the common culprit when everything cuts out.
XfinitySean
Official Employee
•
740 Messages
2 days ago
Hey there user_af7119, thanks for reaching out here on the community forums! I'm sorry that your service completely went out on you. Have you checked the status map to see if it's related to a service interruption in the area? This is the common culprit when everything cuts out.
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