S

Thursday, February 20th, 2025 4:10 AM

Wifi Being Delivered

Hi, I am getting everything prepared to move into my new apartment and I am pretty sure I selected to pickup my items at the nearest store location but I just got an email saying it's going to be delivered and I am not officially moved in until  Saturday February 22nd. If you can help me out that would be great.

Thank you,

Kylie

Official Employee

 • 

2K Messages

1 day ago

 

Skylie2422

I'll be glad to dive into your account to double-check and get us some peace of mind. Please send me a direct message with your full name and service address to get started. 

To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a Direct Message. 
Click "Sign In" if necessary
Click the "direct messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it

 

forum icon

New to the Community?

Start Here