Hello, @cpupro! We're all excited about this new technology and lower latency for gamers, but there has not been an announcement for a new Xfinity gateway that is capable of the 208.11be standard yet.
@cpupro We want to thank you for reaching out on the Community Forum for support with your Xfinity Voice issue. We are glad you were able to resolve your issue. Never hesitate to create another public post for any of your future account and service needs!
Hello @user_izc2jn! Thanks for taking the time to reach out on our Forums. We value you as a customer and this is a great question! Our xFi Advanced Gateways support the latest in Wi-Fi technology, including Wi-Fi 6, Wi-Fi 6E, and WPA3, the latest generation in mainstream security for wireless networks. If you have an xFi Advanced Gateway (XB7 and higher), you may need to update Windows PC Wi-Fi drivers in certain devices, so they can connect to your in-home Wi-Fi network. Updating Wi-Fi drivers, firmware and app versions across all Wi-Fi capable devices is recommended to ensure you’re getting the most out of your new Gateway. Please follow this link https://www.xfinity.com/support/articles/update-wifi-driver, for more information and for steps on how to update Wi-Fi drivers.
If you need further assistance with upgrading your modem, please send us a Direct Message. Here are the detailed steps to direct message us: • Click "Sign In" if necessary • Click the "Direct Message icon” (upper right corner of this page) • Click the "New message" (pencil and paper) icon • Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list • Type your message in the text area near the bottom of the window • Press Enter to send your message
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
"https://www.xfinity.com/support/articles/update-wifi-driver, for more information and for steps on how to update Wi-Fi drivers" PAGE NOT FOUND
I would also like to now how to check my current Xfinity Modem to see if it's a least up to 6E Specs
I went onto my Xfinity app and looked at the Gateway, it states "XB7". If I login to the Router Admin Took and look under Wi-Fi and any other information I cannot see where this information is there for Wi-Fi 6E or changing to WPA3. It is on Wi-Fi 5 and WPA2-PSK (AES).
Is there somewhere I am unaware of that this information is at?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
"https://www.xfinity.com/support/articles/update-wifi-driver, for more information and for steps on how to update Wi-Fi drivers" PAGE NOT FOUND
I would also like to now how to check my current Xfinity Modem to see if it's a least up to 6E Specs
I went onto my Xfinity app and looked at the Gateway, it states "XB7". If I login to the Router Admin Took and look under Wi-Fi and any other information I cannot see where this information is there for Wi-Fi 6E or changing to WPA3. It is on Wi-Fi 5 and WPA2-PSK (AES).
Is there somewhere I am unaware of that this information is at?
Just an FYI, you probably copied the comma at the end of the URL, which would give you the page not found message. 😉
I am not a Comcast Employee. I am a Customer Expert volunteering my time to help other customers here in the Forums. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark an Accepted Answer!
Accepted Solution
XfinityThomasC
Official Employee
•
2.1K Messages
1 year ago
Hello, @cpupro! We're all excited about this new technology and lower latency for gamers, but there has not been an announcement for a new Xfinity gateway that is capable of the 208.11be standard yet.
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XfinityThomasC
Official Employee
•
2.1K Messages
1 year ago
@cpupro We want to thank you for reaching out on the Community Forum for support with your Xfinity Voice issue. We are glad you were able to resolve your issue. Never hesitate to create another public post for any of your future account and service needs!
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user_izc2jn
1 Message
11 months ago
How can I tell what WiFi standard my current Xfinity modem supports AND if its not 6E how do I get the Xfinity Gateway Next-generation WiFi 6E modem?
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