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user_663k4k
1st Topic

6 Messages

Monday, December 23rd, 2024 12:29 AM

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Wicked Tickets

How do I get my wicked tickets?  There were on the account and now gone.  I finally have a day off so I want to use them

Question

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Updated 

1 year ago

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XfinityJohnG

Official Employee

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2.5K Messages

1 year ago

Thank you for reaching out to us here @user_663k4k. I will be happy to check on that ticket status from here for you. Did you redeem that offer through your Xfinity rewards service?

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user_663k4k

6 Messages

@XfinityJohnG​ never redeemed it

1 year ago

0

XfinityJohnG

Official Employee

 • 

2.5K Messages

Okay, that is no problem @user_663k4k. In order to redeem that offer you will have to go to the https://www.xfinity.com/rewards site to complete that. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

1 year ago

0

user_663k4k

6 Messages

its not there so dont know how to access it

1 year ago

0

XfinityJohnG

Official Employee

 • 

2.5K Messages

I will be happy to check on that from here @user_663k4k. Could you send me a direct message with the full name and complete address for your service? 

To send a direct message [private message]:

   Click the "Direct Message" icon or  https://forums.xfinity.com/direct-messaging

   Click the "New message" (pencil and paper) icon

   The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.

   - As you are typing a drop-down list appears. Select "Xfinity Support" from that list.

   - An "Xfinity Support" graphic replaces the "To:" line.

   Type your message in the text area near the bottom of the window

   Press Enter to send it

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

1 year ago

0

user_663k4k

6 Messages

there is no " Click the "New message" (pencil and paper) icon"

1 year ago

0

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