1 Message
Wicked Movie Tickets
I would like to use the two free movie tickets to Wicked reward, but it doesn't show up in my portal. Can you please assist me with this?
1 Message
I would like to use the two free movie tickets to Wicked reward, but it doesn't show up in my portal. Can you please assist me with this?
XfinityThomasC
Official Employee
•
2.1K Messages
24 days ago
Hello, @user_pzbrpw
Could you please send our team a direct message with your full name and full address? To send a direct message:
1. In the top right corner, you'll see a little chat icon near the bell icon. Click the direct message icon
2. Click the "New message" (pencil and paper) icon
3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line)
4. Type your message in the text area near the bottom of the window
5. Press Enter to send it. An official employee, such as myself or whoever is first available, will respond. Thanks!
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