Hi there, @nsteblay I'm very sorry for the trouble you are experiencing with trying to redeem the Wicked code. You will need to log into the Xfinity app or the Xfinity Rewards webpage to get access to the rewards for which your account is eligible. There are times when rewards have a limited number of redemptions, and it could be that the free Wicked tickets reward is no longer being offered as we have run out of redemption codes if you're not seeing it as an option. -Richard
XfinityRichard
Official Employee
•
2.7K Messages
1 day ago
Hi there, @nsteblay I'm very sorry for the trouble you are experiencing with trying to redeem the Wicked code. You will need to log into the Xfinity app or the Xfinity Rewards webpage to get access to the rewards for which your account is eligible. There are times when rewards have a limited number of redemptions, and it could be that the free Wicked tickets reward is no longer being offered as we have run out of redemption codes if you're not seeing it as an option. -Richard
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