Why

MC0216 I work from home so I know how frustrating it can be to have unexpected service issues. I apologize for the inconvenience this caused. To get the most up-to-date information, you can always visit xfinity.com/support/status or use the Xfinity app to view the status of your services and equipment and even troubleshoot any issues that may arise in the future. I appreciate your patience as we work towards a resolution.