U

Wednesday, July 10th, 2024 9:36 PM

Closed

WHY????

Why does it take 4 years to burry a wire that your team left in the road way??? DO NOT reply with that weird auto reply. I already contacted the FCC and we all know that does not go anywhere! 

Expert

 • 

110.1K Messages

10 months ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

 • 

2.1K Messages

10 months ago

 

@user_g92h7w Thanks for posting on our Community Forums. We can help get this resolved. Could you please send our team a Direct Message with your name and service address? Our team can take a further look at this issue.

 

To send a Direct Message:

Click "Sign In" if necessary

• Click the "Direct Messaging chat" icon

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send it

 

 

(edited)

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