Frequent Visitor
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16 Messages
Why Xfinity????
I have Xfinity internet. I was thinking fo getting TV and/or mobile services from them too. I explored their webpage and have questions. I see no way to call and ask questions. Their Chat Bot" is worthless to me. How do you the users deal with such a closed avenue of support? Thanks
BruceW
Gold Problem Solver
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26.7K Messages
5 years ago
You can call them at 1-800-Xfinity (1-800-934-6489) or 1-800-Comcast (1-800-266-2278).
To reach a chat agent, see the Chat link on https://www.xfinity.com/support/contact-us. If the"Xfinity Assistant" isn't helpful, try typing "Chat" or "Agent" a time or two to break out of the Assistant and reach an actual Chat agent.
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