genec123's profile

Frequent Visitor

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5 Messages

Thu, Nov 19, 2020 7:00 AM

Why Xfinity????

I have Xfinity internet.  I was thinking fo getting TV and/or mobile services from them too.  I explored their webpage and have questions.  I see no way to call and ask questions.  Their Chat Bot" is worthless to me.  How do you the users deal with such a closed avenue of support?  Thanks

Responses

BruceW

Gold Problem Solver

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22.4K Messages

7 m ago

You can call them at 1-800-Xfinity (1-800-934-6489) or 1-800-Comcast (1-800-266-2278).

 

To reach a chat agent, see the Chat link on https://www.xfinity.com/support/contact-us. If the"Xfinity Assistant" isn't helpful, try typing "Chat" or "Agent" a time or two to break out of the Assistant and reach an actual Chat agent.

 

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