Visitor
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1 Message
Why set an appointment if you don’t show and just reschedule?
Hey Xfinity when an appointment is made for you and you have the confirmation why do you just not show? Why must I then waste more time making a new repair appointment for the next day after being available for you. The day you made the appointmenr? I mean you need to do better Xfinity. This is just unacceptable to me so I will be moving to a new internet company soon.
EG
Expert
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122.2K Messages
2 days ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityAmandaB
Official Employee
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3.6K Messages
2 days ago
Hello @user_p2sq8s, Thanks so much for taking a moment out of your day to leave a post on our community forum, and we would be happy to help. I appreciate you providing feedback about your experience so we know how to better ourselves for our customers in the future. Are you still having trouble with your services?
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