Why my bill is so high and it’s not the increase is it the box I haven’t turned?

Hello, user_q3jr5j! Thank you for joining the forums community for help understanding your bill. I know I'd be reaching out too if I noticed my bill was higher than normal. You can view your bill by signing in to your account. If you're enrolled in our paperless billing program, you'll receive a text alert or email when your monthly bill is available online. If you aren't enrolled in paperless billing, we'll mail you a paper statement each month.

Page 3 on your statement includes your monthly charges for Xfinity services you subscribe to which are listed at the top of this page, including any promotional discounts and when they will end. And, you can now view upcoming charges from your Xfinity account. The Upcoming charges page provides the estimated total charges applied in the current billing cycle to date. Our team would be happy to help review the bill with you to discover the cause and work together towards a resolution.