1 Message
Why is there constant internet interruptions for the last month? [Edited: "Punctuation"]
there has been constant interruptions for at least the last month DAILY - WHY I have a job to do!!!! I need my internet!!!!
1 Message
there has been constant interruptions for at least the last month DAILY - WHY I have a job to do!!!! I need my internet!!!!
EG
Expert
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108K Messages
4 months ago
The concern is not "E-mail" help related......... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityEricB
Official Employee
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1.8K Messages
4 months ago
Can you send us a direct message with your full name, name of account holder (if different), and service address please?
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon (speech bubble)
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
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