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Thursday, February 27th, 2025 5:33 PM

Why is my tv order still pending from yesterday?

I added tv streaming service yesterday, the Popular 125+.  They said I would receive an EMail within 15 minutes with downloading instructions. I still have not received an EMail

Official Employee

 • 

1.9K Messages

2 months ago

user_u24wj6 

Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.

To send a Direct message:
Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.

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