The concern is not "Home Security Devices And Equipment" help related........... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
Hello, @user_hy0jfx thank you for reaching out over Xfinity Forums. You've contacted the right place for support, and glad to see our great Forum expert @EG was able to get your post moved and to my attention. Working from home myself, I completely understand the importance of having your service working properly. Please let me know if you're still needing assistance, I can definitely investigate further.
If you have the Xfinity App downloaded or from a mobile device you can visit the Status Center: https://www.xfinity.com/support/status which are both great places you can check at anytime for reported service issues interruptions, if you weren't aware.
EG
Expert
•
115.9K Messages
9 hours ago
The concern is not "Home Security Devices And Equipment" help related........... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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0
XfinityJustinC
Official Employee
•
2K Messages
9 hours ago
Hello, @user_hy0jfx thank you for reaching out over Xfinity Forums. You've contacted the right place for support, and glad to see our great Forum expert @EG was able to get your post moved and to my attention. Working from home myself, I completely understand the importance of having your service working properly. Please let me know if you're still needing assistance, I can definitely investigate further.
If you have the Xfinity App downloaded or from a mobile device you can visit the Status Center: https://www.xfinity.com/support/status which are both great places you can check at anytime for reported service issues interruptions, if you weren't aware.
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