Why is my bill high?

@Cmpunk2.0 

I checked my Xfinity bill yesterday.  

And it's like 30$ and says due October 13... 

I only have Basic internet and it was 15$ last month! 

It doesn't say I have any late fees..... 

What's going on? Did you guys up the price? If yes...is there a cheaper option?

Have you read your billing statements?  They usually will tell you about a bill increase in the notes.

@Cmpunk2.0 Thank you for taking the time to reach out to us here on our Xfinity Forums. I definitely understand how concerning an increase would be. It might be that you had a promotional offer that expired. Our team would love to take a look and see what happened with the billing. Please send us a DM to Xfinity Support with your full name and address to get started. 

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