1 Message
Why is it so hard to find pricing on adding Xfinity mobile to my account?
I tried the self-serve on the website, but it wouldn't let me add multiple lines. I then opened a chat with an agent, who required me to fill out my full ssn and dob to even get me a price. I provided that then she said she keeps running into errors and I have to call. Is there an easy way to just get the numbers for adding 2 lines with new phones?
XfinityGabby
Official Employee
•
1.5K Messages
2 months ago
Hello, @user_et181a. Thanks for reaching our team regarding our Xfinity Mobile services. We can certainly help with your request and provide a quote for the devices/services you're looking for. Can you please send a DM with your full name and the full service address to assist?
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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user_ypkf0c
1 Message
3 days ago
This is so extremely frustrating that Xfinity Mobile does not provide easy, transparent pricing on their website. I literally spent the last hour just trying to find out how much their unlimited pricing plans are and it is nowhere to be found. I don’t wanna read a description of what unlimited is. I just want the [Edited: Profanity] price.
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