Visitor
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1 Message
Why is it so hard to chat with a live person?
Messenger link doesn't work and says content isn't available right now, before you could talk to the xfinity assistant and get redirected to an agent.
Visitor
•
1 Message
Messenger link doesn't work and says content isn't available right now, before you could talk to the xfinity assistant and get redirected to an agent.
XfinityThomasC
Official Employee
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3.4K Messages
2 hours ago
Hello, @user_vgdwpt
Thanks for reaching out to us on the forums! We can help with your account concerns. I noticed you sent a DM as well. Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum is a violation of Forum Guidelines. In the future we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a Direct Message. Since you already sent a DM, we will continue to assist you there!
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