sarahg1234's profile

New Poster

 • 

1 Message

Tue, Jan 5, 2021 6:00 AM

Why is it so hard to cancel TV service? This is not good customer service at all!

Please call me to cancel my service unless you can simply do it without putting me through the ringer!

Responses

Again

Expert

 • 

25.8K Messages

5 m ago


@sarahg1234 wrote:

Please call me to cancel my service unless you can simply do it without putting me through the ringer!


No one from here will call you.  You should call in to Retention and cancel service there.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

New to the Community?

Start Here