Visitor
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5 Messages
Why does map state "Address not found, please enter an Xfinity service address"
I am a long-standing Xfinity subscriber, but the outage maps states my address is not found. Why? How can I know status or if my outage is actually recognized?
rossmon
Visitor
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5 Messages
1 year ago
Also, the map I can see shows absolutely nothing! I have used the app and web and cannot find any way to determine where outages are or what their status is.
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EG
Expert
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110.4K Messages
1 year ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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