Why do you guys [Edited] at customer service?

The chat assistant [Edited: "Language"]. Constantly talks in cirlcle. The phone number is even worse. It asks if i want a text with a link to talk to someone, but UH OH there's a technical difficulty "we're sorry". All I have is one simple little question that isn't in any of the help articles and the chat is useless. I seem to remember being able to talk to a real person in the chat.

AND WHY DO I HAVE GOOGLE TO FIND THE CUSTOMER SERVICE NUMBER
I mean, the number's useless but still. I am trying so hard not to curse, but you can add some choice words sprinkled here and there.

That's it. I'm moving to another service after this billing cycle. You have no respect for your paying customers.