U

Friday, November 10th, 2023 5:20 PM

Closed

Why do I keep getting texts from xfinity

I keep getting texts from xfinity saying your infinity code is ?($?; text help or stop. I’m not on xfinity site doing anything for telhem to be sending a code. 

Official Employee

 • 

1.7K Messages

1 year ago

Thank you for reaching out with this concern, @user_4y1bti. To clarify, do the texts state "infinity" instead of "Xfinity"? And are the codes a mix of characters like you provided, or actually 6 numerical digits (and you typed random characters to simply represent the codes you're seeing)?

forum icon

New to the Community?

Start Here