Visitor
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1 Message
Why do I have to wait a week to talk to someone about my service?
All I want to do is talk to someone about my service and apparently I have to wait almost a week for a callback... Why does this company make it so hard to talk to an actual human?
XfinityPaula
Official Employee
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1.7K Messages
5 hours ago
Hello user_rm88me! Good morning to you, and thank you for joining us on our Xfinity Forums. I hope that you are having a great Tuesday so far.
Based on your post I have a feeling that you set up a call back and that has not happened yet. I'm sorry that the system did not process your ask for a call back. There is no need to wait any longer, we can help you here with your services and answer any questions you may have. Are you having trouble with your services or are you looking for help with how the features work?
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